Texas Department of Motor Vehicles

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TVC-Veterans Career Advisor

at Texas Department of Motor Vehicles

Posted: 10/9/2019
Job Status: Full Time
Job Reference #: 00007454
Keywords: planning

Job Description

Please Note: All applications must containcomplete job histories, which includes job title, dates of employment, name ofemployer, supervisor's name and phone number and a description of dutiesperformed. College transcripts must be attached to the application.  A copy of the FORM DD214 -member #4, must beattached when submitting your Application.  If this information is not submitted, yourapplication may be rejected because it is incomplete.  Resumes do not take the place of thisrequired information.

**A written skills test will be required atthe time of the interview.

Submitted Through Work inTexas: Work in Texas (WIT) applicants must complete thesupplemental questions to be considered for the posting. To complete thesupplemental questions please go to CAPPS Recruit to register or login andaccess your profile.  CAPPS Recruit: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en


General Description: Serves as a vital member of the Veterans EmploymentServices team. Will provide a full range of intensive services with an emphasis on case management,employment, training, and placement services to meet the needs of Veterans withpriority given to Disabled Veterans and Special Disabled Veterans.  Our Veterans Career Advisors conductinterviews to assess Veteran client needs, disseminate information regardingemployment and training programs, and facilitate Veteran access to allworkforce development programs and services. In addition, Veterans Career Advisors advocate for Veterans employmentand training opportunities with business, industry, and community-basedorganizations.  

Essential Duties and Responsibilities:

  • Conducts a comprehensiveassessment of training needs, education, experience, skills, interests andother relevant data to deliver the appropriate level of services and assistVeterans with barriers to employment.  Thisincludes working closely with Veterans to enhance their job search skills andefforts.
  • By using a case managementapproach, develops, documents and maintains case management records byutilizing an on-line case management system.
  • Counsels and encouragesVeterans throughout their reemployment process. 
  • Outreaches Veterans who canbenefit from specialized services, outreaches to community- basedorganizations, employers, labor unions, Veteran service organizations and otherservice providers to promote Veteran employment goals and objectives in findingsuitable employment.
  • May refer and job developVeterans to employment opportunities based on qualifications consistent withemployer requirements. 
  • Conducts and participates in workshops that assist Veteransin job search activities including resume writing, interviewing, etc.
  • May make presentations to groups.
  • May enter and retrieve information to/from computer systems(workinTexas.com, TWIST, etc.).
  • General personal computer, Microsoft Windows and MicrosoftOffice experience preferred.
  • Work hours other than 8-5 may be required.
  • Performs related work as assigned. 

MilitaryCrosswalk information: http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf


Minimum Education: Associates Degree from anaccredited college or university with major course work in social work/socialsciences or a related field.  Experiencemay be substituted for education on a year by year basis.College transcripts must be attached to the application.

Experience: Two (2)years of experience in interviewing, assessment, job placement, retention andcounseling work of Veterans and other eligible job seekers. 

Additional Requirements: Applicantsmust be a Veteran who served on active duty for a period of       more than 180 days and was discharged orreleased with other than a dishonorable discharge; OR a Veteran who wasdischarged or released from active duty because of a service connecteddisability; OR an eligible person as defined by Title 38 of the United StatesCode. 

PreferredExperience and Qualifications:

  • Two (2) years of experience in the operationof computers and in applicable software
  • Experience with case management principles,standards and methods.
  • Experience in case guidelines, regulations andpolices.
  • Experience providing excellent customerservice to both internal and external customers 


Knowledge,Skills and Abilities:

  • Knowledge of English language enough tocompose correspondence, summarize information and write case narratives.
  • Knowledge of counseling techniques,assessments, career planning and interviewing techniques.
  • Knowledge of community resources andsupportive services.
  • Ability to assess Veteran needs and tocoordinate Veteran services.
  • Ability to organize, monitor, document andfollow-up with case managed clients.
  • Ability to consistently present aprofessional image to customers, the public and co-workers.
  • Ability to maintainconfidentiality.

Environmental & Physical Conditions:

Normal office work environment,mostly sedentary in nature. May involve walking; standing; remaining stationaryfor long periods of time; pulling and pushing; kneeling, stooping and bending;and safely lifting and carrying items weighing up to 30 pounds. Work involvesextensive telephone usage and repetitive hand/wrist/finger motions while usingthe computer.

Veterans Information: The Texas Veterans Commission is committed to hiringVeterans and is proud to employ the highest percentage of Veterans among allstate agencies.  Additional info may apply via the job posting. . A copy of the FORM DD214 -member #4, must be attached when submitting yourApplication.

This position hasbeen designated as a security sensitive position. A criminal backgroundinvestigation will be conducted on the final candidate for this position.




AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: The Texas Veterans Commission does not discriminateon the basis, of race, color, religion, sex, national origin, age, ordisability in employment or the provision of services.