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Room Attendant - Housekeeper

at HHM

Posted: 9/25/2019
Job Reference #: 24134

Job Description

  • Posted Date3 weeks ago(9/25/2019 12:06 PM)
    ID
    2019-24134
    Type
    Regular Full-Time
    Property Name
    Plaza Hotel Pioneer Park
    Location
    106 Mills Ave. El Paso Texas 79901 US
  • Overview

    Opportunity: Room Attendant

    Clean and maintain guest rooms to ensure rooms meet established standards.

    Potential Career Path

    Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

    Essential Job Functions

    • Greet guests upon interaction with a warm and friendly greeting.
    • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
    • Change bed linens and replace towels and other amenities.
    • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
    • Notify managers concerning the need for repairs in guest rooms.
    • Process guest items left in rooms according to lost and found policy.
    • Follow sustainability guidelines and practices related to HHM’s EarthView program.
    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
    • Perform house person and lobby attendant duties when short staffed or during peak periods.
    • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
    • Ensure overall guest satisfaction.
    • Perform other duties as requested by management.

    Position Requirements

    • High School diploma preferred.
    • Previous housekeeping experience required or equivalent training.
    • Understand and communicate in English.

    Work Environment and Context

    • Work schedule varies and may include working on holidays, and weekends.
    • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

    What We Believe

    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It